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Team Leader Tools

Everything you need to know about bringing your team on an EM Mission Trip!
For helpful insights about pre-trip recruiting and training, check out our Team Leader Tips Guide

Payment Information

View Registration and Payment Policy

PAYMENT INFORMATION
You have two options for payment: credit card or check. Please follow the payment schedule listed on your Registration Invoice. All invoices will arrive via email and alert you to the amounts due by 120, 75, and 30 days from the start of your trip. These invoices are sent out 10 days in advance providing you the time necessary to make a credit card payment or process and mail a check to the EM office. We recommend keeping the original Registration Invoice in a convenient place so that you can refer to it often.

You will receive a final invoice 40 days before your trip begins, showing your final balance due. It is important that we receive your final payment for the total number of participants 30 days before the start of your trip. Failure to receive this balance in a timely manner may jeopardize our ability to run your trip.

CREDIT CARD PAYMENTS
To make a credit card payment go to the Team Leader section in your MyMission Home and click "Make a Payment" on the page for your Trip. NOTE: A 4.5% processing fee is applied to all online payments.

CHECK PAYMENTS
If you choose to make payments by check, it is very important to include your 4-Digit Team ID number and Team Leaders name in the memo line of the check. This will ensure that your check is posted to the correct account.

Mail checks to:
Experience Mission
PO Box 719
Port Hadlock, WA 98339-0719

PENALTIES & FEES
Depending on when you decrease your team size, there is a non-refundable deposit you will not be able to recoup. Within 120 days from the start of your trip, this non-refundable deposit amount increases to 50% of the participant fee. Within 30 days from the start of your trip, this amount becomes equal to your full participant fee. Please refer to our Registration & Payment Policy for more information.

Team Member Registrations

Every team member must fill out an online Team Member Registration form.

  • Your assigned 4-Digit Team ID number to fill out their application, which is a four-digit number that was sent in a confirmation e-mail upon completion of the registration process.
  • Insurance information
  • Passport information (for international trips)
 

ONLINE TEAM MEMBER REGISTRATION

1   Send the following link to your team members for them to fill out the Team Member Registration Form: experiencemission.org/teammemberapp

2   Click the link on the page to start the registration form. If you have partnered with Experience Mission in the past, you should already have a Username and Password. You can SIGN IN to begin filling out your registration. (If you are a returning volunteer but don't remember your information, click: "Forgot your Username or Password?")

3   If you are new to Experience Mission, CREATE A NEW ACCOUNT. Follow the prompts that include inputing your TeamID, selecting a Username & Password and filling in your personal information.

4   Team members must complete these online registration forms no later than 30 days prior to the start of your mission trip.

 

MEDICAL INSURANCE
It is important to note that all medical expenses are the responsibility of the participant. Every team member must provide proof of medical insurance. All applicants should check with their personal medical insurance provider regarding international and out-of-state coverage. For international travel, Experience Mission strongly recommends purchasing additional travel insurance. Travel insurance can be purchased separately through a local insurance company, but we also provide a link to a recommended travel insurance provider on the MyMission Trip page for Team Leaders.

Liability Waivers

Liability Waivers are required for every team member regardless of their age. These are included on the Team Member Registration Form. If you choose to manually register your team members on your own, your team members must sign and upload a separate Liability Waiver. You can find the link for the Liability Waiver on the Team Leader Trip of your MyMission account. (NOTE: They do NOT need to be notarized.)

After collecting the paperwork from your team, please scan and upload them on your MyMission trip page.

Adjusting Your Team Size

If you would like to add or remove team members you have 3 options:

1   Click on the "Adjust Team Size" link in the Trip team leader section of your MyMission account.

2   Call our office at: (888) 475-6414.

3   Contact your Experience Mission servicing representative via e-mail.

Please note: Decreasing your team size will involve a financial penalty. Depending on when you decrease your team size, there is a non-refundable deposit you will not be able to recoup. Within 120 days from the start of your trip, this non-refundable deposit amount increases to 50% of the participant fee. Within 30 days from the start of your trip, this amount becomes equal to your full participant fee. Please refer to our Registration & Payment Policy for more information.

Online Training

We believe cross-cultural training is an invaluable element to a successful mission trip. Whether you are partnering with us in one of our rural, urban or international locations, we strongly recommend that you take your team through our pre-trip Healthy Service Training for teams.

Our training content addresses the posture with which your team approaches your mission trip, and how it make all the difference to the outcome of your service experience. Our videos and discussion questions will help you equip your team to be authentic representatives of Christ's love as they enter a culture that is very different than their own.

You can access these training resources and more in the Team Leader section of your MyMission account.

Travel Information

Please let us know your travel details by clicking on the Add Your Travel Itinerary link in your Team Leader section.

DOMESTIC LOCATIONS
Arrival — Your team should plan on arriving between 3pm and 5pm on the first day of your trip. Your trip officially begins with dinner.
Departure — Your team should plan to depart after breakfast on the last day of the trip.

INTERNATIONAL LOCATIONS
Please refer to the "Travel Details" link in THE Team Leader Section of your MyMission account for specific time frames. If you have difficulty finding flights that fit into your specified time frame, please contact our office before booking your flight to make special arrangements.

REQUIRED TRAVEL DOCUMENTS
Passports — Passports are required for all international travel. An expired passport is not considered valid. Also, some international locations consider a passport with an expiration date within six months of your travel to be invalid. For complete and up to date information on all document requirements, we recommend that you visit www.travel.state.gov.

View our example Parental Consent to Travel Abroad form — All team members under age 18 must obtain a written, notarized letter from their parents giving them parental permission to leave the country. They must carry the original notarized letter, not a photocopy of the letter.

  • If the minor is traveling without parents, both parents must sign the letter.
  • If the minor is traveling with one parent, the parent that is not traveling with them must sign the letter.
  • If the minor's parents are separated or divorced and both parents do not want to sign the same letter, they must have a notarized letter from each parent giving them permission to leave the country

Experience Mission has an example permission letter format document or you can create your own letter. However, the letter must include the following information:

1   The full name of both parents and their formal signature
2   The full name of the child
3   The full name of the adult chaperone serving as the team leader
4   The specific traveling dates for each country
5   The destination country
6   The reason for travel to the destination country (example: service project not mission trip)
7   The airline itinerary (if applicable)

U.S. STATE DEPARTMENT REGISTRATION
Experience Mission recommends that all teams traveling to an international location register with the US State Department. You can register by going to step.state.gov/step. You will need the address and phone number of where you are staying to register. You can find this information located in the Team Leader section of your MyMission account under the heading Travel Details.

SHOTS & VACCINATIONS
Experience Mission requires every participant to be current on his or her Tetanus vaccination and recommends that every participant be current on all other routine vaccinations. When traveling to one of our international partner communities, we strongly recommend consulting a Travel Medicine Clinic, your local physician or The Center for Disease Control (www.cdc.gov) to determine prudent and appropriate precautions and recommended vaccinations.

Additional Costs

KIDS CLUB MATERIALS
Teams participating in Kids Club are asked to bring the craft materials for their assigned lessons. Teams should budget appropriately. If this is a burden for your team, please speak with an Experience Mission servicing representative about alternatives.

GAS AND TRAVEL
Your teams transportation to, from and within domestic communities is not covered. You will need your vehicles throughout the entire week to transport your team to various locations for work and ministry. Please budget extra for gas as prices vary and we cant guarantee how far your team will have to drive.

COUNTRY EXIT FEES (International locations only)
Many international countries charge an exit fee upon departure. This cost varies for each country and most countries only accept cash. You will not be permitted to leave the countries requiring this fee until it is paid. You should do research about the country you are traveling to for specific amounts. Note: Some airlines may include this fee in your ticket price. Check with your airline about exit fees before you leave on your trip.

PASSPORTS AND IMMUNIZATIONS
When traveling internationally each team member will need a current passport and they may need immunizations. These expenses add up very quickly so make sure your team is aware of these costs and that they budget appropriately.

BACKGROUND CHECKS FOR ADULTS
A Criminal Background Check (national and state) is required for all participants 18 and older. Background checks are run and paid for by the team coming to serve, and must be run within the last 3 years. EM only requires that you send a signed letter veriyfing that you have done this for your team. Please read the Background Check Policy and Procedure here.

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